Direct Billing is available via Telus Health e-Claims

*For the following insurance companies listed below, if your policy with them allows.
To make sure your policy allows for direct billing if your insurance company is listed below, or to learn what your plan will cover when you submit your own invoice for reimbursement, call your insurance provider and ask them the following questions:

  1. What is your coverage for naturopathic medicine, per benefit year?

  2. What is the max reasonable charge for your naturopathic coverage (initial visit vs. follow-up consults, diagnostic lab tests).

  3. Does my plan allow for the ND to direct bill, assignment of benefits, through Telus Health e-claims?

  4. When does my benefit year renew?

  5. What is my predetermination coverage for insurance codes:

    1. 2.ZZ.0 - Initial visit assessment (examination or consultation).

    2. 2.xx.0 - Diagnostic tests (lab tests)

    3. A91x - Supplements (e.g. Vitamins, minerals, natural remedies)

    4. 1.ZZ.1 - Treatment / Intervention

Chamber of Commerce Group Insurance 1-800-665-3365 
CINUP 1-800-665-1234 
ClaimSecure 1-888-513-4464 
Cowan 1-888-509-7797 
Desjardins Insurance 1-800-463-7843 
First Canadian 1-866-212-5644 
Great-West Life 1-800-957-9777 
GroupHEALTH 1-833-344-6944 
GroupSource 1-888-547-6947 
Industrial Alliance 1-877-422-6487 
Johnson Inc. 1-866-773-5467 
Johnston Group Inc. 1-800-893-7587 
Manion 1-866-532-8999 
Manulife Financial 1-866-407-7878 
Maximum Benefit 1-800-893-7587 
Sun Life Financial 1-855-301-4786