Direct Billing is available via Telus Health e-Claims

*For the following insurance companies listed below, if your policy with them allows.
To make sure your policy allows for direct billing if your insurance company is listed below, or to learn what your plan will cover when you submit your own invoice for reimbursement, call your insurance provider and ask them the following questions:

  1. What is your coverage for naturopathic medicine, per benefit year?

  2. What is the max reasonable charge for your naturopathic coverage (initial visit vs. follow-up consults, diagnostic lab tests).

  3. Does my plan allow for the ND to direct bill, assignment of benefits, through Telus Health e-claims?

  4. When does my benefit year renew?

  5. What is my predetermination coverage for insurance codes:

    1. 2.ZZ.0 - Initial visit assessment (examination or consultation).

    2. 2.xx.0 - Diagnostic tests (lab tests)

    3. A91x - Supplements (e.g. Vitamins, minerals, natural remedies)

    4. 1.ZZ.1 - Treatment / Intervention

  • Chamber of Commerce Group Ins. 1-800-665-3365

  • CINUP 1-800-665-1234

  • Cowan 1-888-509-7797

  • Desjardins Insurance 1-800-463-7843

  • First Canadian 1-866-212-5644

  • Great-West Life 1-800-957-9777

  • Industrial Alliance 1-877-422-6487

  • Johnson Inc. 1-866-773-5467

  • Johnston Group Inc. 1-800-893-7587

  • Manulife Financial 1-866-407-7878

  • Maximum Benefit 1-800-893-7587

  • Sun Life Financial 1-855-301-4786